15 Things Your Cleaning Lady Wishes You Knew (But Won’t Say Out Loud)
At Clean Town and Country, we believe honesty and clarity make our service shine. Whether you’re in Town and Country, Clayton, Ladue, or beyond, our residential and commercial cleaners want you to know these insider tips. It helps us bring a healthier, happier home or workspace—and ensures you get the most value from each visit.
1. Precleaning Will Save You Money
Declutter Beforehand
Simple tidies—like clearing floors, dishes, and countertops—minimize wasted time. That means you’re not paying for us to put things away before cleaning.
Clearing Clutter Saves You Money
A few extra minutes of prep before we arrive means fewer cleaning hours needed—and a lower bill. It’s a win-win.
2. Give Specific Directions
Make Your Preferences Known
Love eco‑friendly products? Want us to tidy your pantry or skip laundry? Let us know upfront—via our booking form or email at [email protected]—so we bring the right supplies and plan accordingly.
Be Strategic About the To‑do List
Want bathrooms and kitchens deep-cleaned this week? Click the “Book now” link to let us know exactly where to focus.
3. Deal With Your Pets, Please
How Pets Can Disrupt a Cleaning Routine
Barking dogs or anxious cats can delay or even derail a session. Please crate or separate pets when possible.
Pet‑Safe Cleaning Tips to Discuss
We use pet-safe options on request. Just let us know if you’d prefer green or unscented products that are kind to furry friends.
4. If You Wouldn’t Touch It, They Won’t Either
Biohazards, Mold, and Extreme Messes
We don’t handle pet waste, major mold, or hazardous materials—that requires a specialist.
When to Call a Specialist Instead
If your home has unsafe or damaged areas, ask us to pause while you arrange proper remediation.
5. Allot the Proper Amount of Cleaning Time
Be Realistic About What Can Be Done
A one-hour spruce-up won’t tackle a full week’s worth of mess. Let us know ahead if you need a deep clean vs. routine visit.
Let Professionals Pace Themselves for Best Results
Rushing leads to corners cut and frustration on both sides. Give us the time we need to do the job right.
6. Use an Insured Cleaning Service
Why Insurance and Bonding Matters
At Clean Town and Country, we’re fully bonded and insured. That protects you—and us—if anything breaks or someone gets hurt.
Questions to Ask Before Hiring
Check if your service includes liability insurance, bonding, background-checked staff, and a damage-claim policy. We tick all those boxes.
7. You’re Not Entirely Off the Hook
Maintaining Between Visits Helps Everyone
Small actions—like wiping counters after cooking or squeegeeing shower doors—reduce grime before our next visit.
We’re People, But We Also Have a Job to Do
Just like anyone else, our team appreciates a respectful, well-prepared environment. It improves service and job satisfaction.
8. Ask About Adding Services Before an Appointment, Not During It
Respect Time and Scope
Need carpet shampooing, fridge cleaning, or upholstery care? Book through the website links for move-out, post-renovation, or Airbnb services so we can plan.
Last‑Minute Requests and Why They’re Hard
Extra tasks disrupt our schedule and may require additional charges. Better to include them at booking.
9. Don’t Expect Them to Tidy
Cleaning Isn’t the Same as Organizing
We remove dust, dirt, and trash—not file papers or organize shelves. That’s a different service.
Tidy First, Then They’ll Deep Clean
Set out clutter so we can clean surfaces thoroughly and avoid organizing delays.
10. Tip as You Like (But It’s Always Appreciated)
Tipping (10–25%) is optional but greatly appreciated. Holiday or referral bonuses also go a long way.
11. Try Not to Hover
Trust the Process
Step away and let us work in peace. We’ll deliver better results—and you’ll end up happier.
When and How to Give Feedback
After we leave, email [email protected] or call 314‑888‑5325 with specific, constructive feedback—we want you thrilled with the results.
12. We’re Not Here to Snoop
What Cleaners Really Think When They See Mess
We get it—life happens. We don’t judge. Our goal is to clean professionally while respecting your home and privacy.
13. Ask Important Questions Before Making a Hire
How Long Have You Been in Business?
Since [add year], Clean Town and Country has served clients across Town and Country, Ladue, Frontenac, Clayton, Huntleigh, Brentwood, Creve Coeur, and Olivette. Our satisfied clients provide endless testimonials.
Do You Bring Supplies or Use Mine?
We bring our professional-grade, eco-friendly supplies, or use yours—no problem either way. Just let us know your preference at booking.
14. Stock Up on Supplies
What Cleaners Wish You Always Had on Hand
We recommend keeping:
- All-purpose cleaners
- Glass cleaners
- Disinfectants
- Microfiber cloths
Need any? Just ask—we can restock as part of your service.
15. Yes, Green Cleaning Products Work
Eco‑Friendly and Effective Options
Certified green cleaners (like EPA Safer Choice) are safer and work just as well. Studies show they improve indoor air quality and reduce asthma risk wessexcleaning.com+12Care.com+12modern-maids.com+12Jan-Pro+2Southern Living+2modern-maids.com+2Real SimpleWikipedia+1US EPA+1. Nearly 37% of customers prefer eco-friendly services and are even willing to pay a small premium Green Llama.
Things Your Cleaning Lady Wishes You Knew
Implementing these insights empowers Clean Town and Country to provide better, more efficient service—and ensures your home or business remains sparkling, healthy, and hassle-free.
📍 Service Areas & Links
Residential & Commercial Cleaning Services:
- Weekly Cleaning
- Bi‑Weekly Cleaning
- Monthly Cleaning
- Move‑Out Cleaning
- Airbnb Cleaning
- Post‑Renovation Cleaning
Book Your Spot: Book now
Service Areas:
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